1. Limited Warranty

    1. Subject to the limitations and exclusions set forth below, TDR, Inc. (“TDR”) warrants that the products to be delivered hereunder shall be free from defects in materials and workmanship in normal use and service. This warranty is applicable only to Buyer and there are no other intended beneficiaries of this warranty.​

  2. Warranty Limitations and Exclusions

    1. For the warranty to apply, the products must be installed in accordance with all site conditions required by state and local codes, applicable product or industry specifications and guidelines, and manufacturer's installation recommendations and in accordance with all applicable laws. Specifically excluded from the warranty are damages to the products arising from ordinary wear and tear, alteration or repair by anyone other than TDR, accident, misuse, abuse, or neglect, or arising from any other event not caused by TDR.

    2. TDR's obligation under this warranty shall not include any transportation charges or costs of installation.

    3. Except as specified above, no other express warranty is given and no affirmation on TDR's part or on the part of TDR's representatives or agents, by word or act, shall constitute a warranty or otherwise alter, vary, or expand the express warranty set forth above.

    4. In no event shall TDR be liable for special, indirect, or consequential damages of buyer or any third party, including loss of production and profits, labor and materials, overhead costs, or other loss or expenses incurred by Buyer or any third party.

    5. To the extent allowed by law, the warranty set forth herein is exclusive and in lieu of all other warranties with respect to the products (whether express, implied, or statutory), including any implied warranty of merchantability or fitness for a particular purpose.

  3. Claims and Remedies

    1. All claims made under this warranty shall be presented to TDR in writing at TDR's address, 11902 Rustic Lane, San Antonio, Texas 78230, within thirty (30) days after Buyer's discovery of defects in the products for which such claim is made. Any claim under this warranty that is not so presented to TDR in writing within thirty (30) days after discovery shall be deemed unconditionally waived. TDR agrees to replace (or, in TDR’s sole discretion, repair) those products determined by TDR to be defective and covered by this warranty. The supply of replacement products (or the repair of products, as the case may be) is the sole remedy of Buyer for breaches of this warranty. TDR's liability specifically excludes the cost of removal of the replaced products and/or installation of the replacement products.

  4. Installation Guide Online

    1. Installation Guideline can be found at:

  5. Warranty Terms Online

    1. The terms of this Limited Warranty can be found at: